Privacy Policy
TattingMoments.com is committed to protecting your privacy and handling your personal information in a secure and transparent manner. This Privacy Policy explains how I collect, use, store, and protect your personal data.
1. Who I Am
Tatting Moments is an educational and creative platform operated by Alicia Wolska from Perth, Western Australia. My website (https://tattingmoments.com) provides online courses, blog content, and resources related to shuttle tatting.
2. What Data I Collect
I may collect the following personal information:
- Contact information: Name and email address when you subscribe, contact me, or register for courses.
- Billing and payment details: Processed securely by trusted third-party providers (e.g., Wise or similar). I do not store full payment card or banking details on my servers.
- Technical data: IP address, browser type, and browsing activity via cookies and analytics tools.
I only collect what is necessary to provide my services and improve your experience.
Contact form: I collect your name, email address, and message. No additional information is requested unless required for a specific service.
2.1. Consent for Contact Form
By submitting the contact form, you consent to me using your personal information to respond to your inquiry. This consent is voluntary and can be withdrawn at any time.
3. How I Use Your Information
I use your personal data to provide my services, improve your experience, and meet legal obligations. Where required, I specify the legal basis for processing:
| Purpose | How | Legal Basis |
|---|---|---|
| Provide access to courses and digital content | Enrolment, lesson access, progress tracking, resource downloads | Performance of a contract |
| Send newsletters and updates (if subscribed) | Tatting tips, course updates, offers | Consent |
| Respond to messages and inquiries | Answer questions, provide support | Legitimate interest / pre-contractual steps |
| Process payments securely | Using trusted providers like Wise or similar | Performance of a contract |
| Improve website and course content | Analyse traffic and behaviour via cookies, Google Analytics, Google Ads, and similar tools (with consent) | Legitimate interest / consent |
| Comply with legal obligations | Record-keeping, tax purposes, lawful requests | Legal obligation |
I never sell your data or share it for unlawful purposes.
4. How Your Data Is Stored and Protected
I implement appropriate technical and organizational measures to protect your personal information.
Storage: Your data is stored on secure servers managed by trusted providers in Australia, the EU, or the US.
Security Measures:
- Encrypted data transfers (SSL/TLS)
- Secure access controls
- Regular software updates
- Monitoring for unusual activity
Minimal Collection: I collect only necessary data. Technical logs (IP, submission time, contact form status) may be recorded for security and operational purposes.
Access Control: Only I and authorized service providers have access to your data.
Data Retention: Data is retained only as long as necessary to provide my services or comply with the law, then securely deleted or anonymized.
5. Third-Party Services
I use trusted third-party services to support various functions on my website, including payments, email marketing, content delivery, and analytics. These services may include:
- Payment processors (e.g., Wise or similar trusted providers) to process payments securely. I do not store full payment card or banking details on my servers.
- Email marketing platforms (e.g., GetResponse) to manage subscriptions and communications.
- Video or audio hosting providers to deliver course content.
- Analytics tools (e.g., Google Analytics, Google Ads) to monitor website traffic and improve my services.
Google reCAPTCHA: My contact forms are protected by Google reCAPTCHA to prevent spam. This service may collect information such as your IP address and browser type. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Some third-party providers may process data outside Australia. In such cases, I ensure that transfers comply with applicable data protection laws and that your personal information remains protected.
6. Your Rights
Your privacy rights are important. Depending on your location and applicable law, you may have the right to:
- Access personal data I hold about you
- Correct or update inaccurate or incomplete data
- Request deletion where applicable
- Withdraw consent at any time when processing is based on consent
- Request restriction or object to certain types of processing
- Receive a portable copy of your data (data portability)
- Lodge a complaint with a relevant privacy authority
To exercise any rights or ask questions about your data, contact me at: hello@tattingmoments.com. I will respond promptly and helpfully.
7. Email Marketing
I only send emails if you have opted in. You may unsubscribe at any time via the link in each email. No hard feelings.
8. Children’s Privacy
This site is not intended for children under 13. I do not knowingly collect personal information from children under 13. If I learn that I have collected such information, it will be deleted promptly.
9. Changes to This Policy
I may update this Privacy Policy periodically. Significant changes will be communicated on the website.
10. Automated Decision-Making
I do not use automated decision-making or profiling that produces legal effects or similarly significant consequences. All important decisions involve human oversight.
Contact me:
hello@tattingmoments.com
Tatting Moments is operated from Australia.
